FREQUENTLY ASKED QUESTIONS

CAN I PICK UP MY ONLINE PURCHASE AT YOUR STORE RATHER THAN HAVE IT POSTED?

Yes you can. Please make sure you check 'Store Pick Up' during the 'Check Out' process. 

CAN I PICK UP MY ONLINE PURCHASE AFTER HOURS?

Yes you can. Please make sure you check 'Store Pick Up' and then let us know that you would like to pick up your online purchase after hours by using the 'Add A Note' box during the 'Check Out' process.

CAN I HAVE MY ONLINE PURCHASE AVAILABLE TO BE PICKED UP IN BATHURST, NSW?

Yes you can. Please make sure you check 'Store Pick Up' and then let us know that you would like to pick up your online purchase in Bathurst, NSW by using the 'Add A Note' box during the 'Check Out' process.

WHAT HAPPENS IF THE ACTUAL POSTAGE CHARGE IS LESS THAN THE POSTAGE CHARGED ON CHECK OUT?

We have done our best to ensure the appropriate postal charge is applied to your purchase as per current Australia Post rates. If the actual postal charge is less than that applied to your purchase, we will gladly refund the difference back to the charge card/account used for your purchase.

I WANT TO PURCHASE QUITE A FEW BOOKS. CAN YOU GIVE ME A BETTER POSTAL CHARGE?

Yes we can. Please 'Contact Us' quoting what books you would like to purchase and where you would like them posted to. We will then supply you with a postal quote.

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NEED ASSISTANCE?

(02) 6337 7441  ric@hwy.com.au

34 Denison Street, Sofala. New South Wales. 2795 Australia

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